Important
We offer a native mobile app for the customers of your Multi-Vendor marketplace. It is written on React Native and supports Android and iOS devices.
By default, Multi-Vendor has responsive design. The store will adapt to fit into the screen nicely, no matter what devices your customers use. This allows customers to make purchases from the store via their smartphones or tablets.
However, there is another way to interact with the store—a mobile application. It is a program that customers can install on their mobile devices. It exchanges data with the store, so customers can see what products are available, purchase them, add them to wish list, and more.
An app is designed for mobile devices. A responsive web site has to look fine and work fine on all kinds of screens, from a smartphone to a large monitor. A mobile app has no such concerns: it just has to work on smaller screens with touch functionality.
An app is faster. When you view a web page, you do it via a browser; the browser has to load all the elements of the page (interface, images, etc.) from the Internet. A mobile app works differently: the interface is already stored on your device, so the app only has to download the data that matters (such as updated products).
An app is a way of advertisement. Firstly, the logo of the store (or any other image of your choice) appears on Apple App Store and Google Play as the app icon. Secondly, if customers install the app, they’ll be seeing that logo on the screens of their smartphones among other apps regularly.
The app has all the products that you offer in your store. If you add or remove products, categories, shipping and payment methods, they will appear and disappear in the app as well.
A customer who has an account in your store uses the same credentials to sign in to the app. By registering in the app, a customer also gets an account in your web store.
If a customer adds a product to cart or to the wish list in the mobile app, it will carry over to the store, and the other way around. Orders made in the app are no different to orders made at the web site: you manage them in your admin panel, and customers always see the full order history that includes orders from the app and from the site.
The application supports all shipping methods and the following payment methods:
Payment methods in the mobile app are positioned in the same order as in your store. The first payment method is selected by default.
Hint
Technical info — the list of supported payment templates: cc.tpl
, empty.tpl
, check.tpl
, phone.tpl
.
Warning
Mobile application supports the Direct Customer-to-Vendor Payments add-on from Multi-Vendor Plus and Ultimate starting with Multi-Vendor 4.12.3.
For now, the app supports only English and Russian: when one of these languages is selected on your device, the app will be displayed in that language. These translations are provided by the CS-Cart team.
The texts of the mobile app come with Multi-Vendor as a part of the Mobile Application add-on. Once other languages are supported, translations into them will be made by the CS-Cart community and checked by our partners in our project at CrowdIn.
Yes. If you enable them, customers will be able to receive information about order status changes as messages displaying on their mobile phones. To set up push notifications for your app:
Yes, but it depends on your chosen Multi-Vendor edition. For more information, please check the comparison of Multi-Vendor editions in regard to mobile application source code.
The technical support for the source code is limited. The license agreement allows using the source code only with one Multi-Vendor installation and forbids publishing the source code or handing it over to third parties. However, you get to publish the application from your own account on Apple App Store and Google Play and showcase your company as the app developer.
If you get the source code, you’ll be able to publish the app from your own developer account. Otherwise we’ll publish it from our account on your behalf. In that case the app developer will be listed as follows:
Check the description of our mobile app for Multi-Vendor.
If you decide to get the app (or if you have any questions), contact us via the forms on those pages.
We’ll need some information from you, so that we could create your app and publish it on Apple App Store and Google Play.
Multi-Vendor comes with the add-on called Mobile Application that isn’t installed by default. This add-on allows you to:
Provide the information necessary for publishing the app (texts, images, links, etc.).
Configure the look of the app (colors, logos, etc.). You may also want to edit the texts of the app at this point.
The add-on by itself doesn’t create you a mobile app. Once you specify and save all the settings, you press the Download config button and get an archive called app_settings.zip. Send that archive to us, and we’ll have all the information we need to publish your app.
It’s best if you use the latest version. It always includes all the changes to the Mobile Application add-on and the way how your store interacts with your mobile application.
If you aren’t using the latest version, just mention it when contacting us, and we’ll help you get started. For example, version 4.8.1 is the earliest version that comes with the Mobile Application add-on. But we’ve made some improvements since then, so we may first need to apply them to your Multi-Vendor installation.
Mobile application can also run on versions older than 4.8.x (the earliest version we ran it on is 4.6.3), but the older the version, the more changes might be required. We can’t promise to integrate the mobile application with any old version possible, but tell us your version number via Help Desk, and we’ll take a look and let you know.
We have demo applications for Android and for iOS based on our Multi-Vendor demo store. Feel free to install those apps, go around the catalog, register an account, add products to cart or wish list, “order” them, and so on. Of course, we’re not actually selling anything at our demo store; it is just there to show how our software works.
Releasing a mobile application takes some time. We guarantee that we will build and upload the application to Google Play and Apple App Store within one month since the moment of receiving the app_settings.zip archive from you.
If we take longer to upload your application to Google Play or Apple App Store, and the delay is on our end, we can extend your subscription period for free. Please note that we do this only on a case-by-case basis. Contact us via Help Desk regarding that.
Most of the data described below is provided via the Mobile Application add-on along with the colors of your future app:
Images:
App Icon—a 1024x1024 image to serve as the logo of your app. The required size is so big because Apple requires it. Please make sure that the image will look fine even if it is resized to 256x256.
Notification icon is an icon used for push notifications on the Android devices. The recommended size is 192x192.
Feature Graphic image—a 1024x500 image shown on the Google Play page of your application. For more information, see the “Feature Graphic” section of Google Play instructions.
Splash Screen (portrait) is an 2496x2496 image. It is displayed when you start the application on your mobile phone. For the best look on all devices, use the logo of your store. The logo shouldn’t occupy the full width of the image, and should be in the center. We recommend a single-color or gradient background without small details.
Note
Apple App Store and Google Play don’t accept images with transparent backgrounds (or in technical terms, with alpha channel). Please remove alpha channel before uploading images. Opening your image and saving it as JPG is the surest and easiest option: a PNG image may or may not have alpha channel, but a JPG image never has one.
App details:
Your contact information:
Important
Before we release the application both in Google Play and Apple App Store, we’ll give you a test app either for Android or for iOS devices. Depending on the platform you choose for testing, please let us know your email address either in Google Play, or in Apple App Store.
Once the application is published, it will automatically exchange data with your store. But you can also make some changes to the look of the application without contacting us and asking your customers to update their apps. Here’s what you can change:
The content on the home page. You can use blocks of 5 types there:
Banners
Categories
Vendors
Products
Pages
Links at the bottom menu of the sidebar. The top sidebar menu (with icons) is always the same, while the bottom menu is customizable: you can add and remove links as you see fit.
Important
The changes to the home page and sidebar are made in the admin panel of your store: go to Website → Themes → Edit layouts and switch to MobileAppLayout. It will appear only if the Mobile Application add-on is installed.
If you make changes to any of the settings of the Mobile Application add-on (such as changing the colors or enabling push notifications), these changes won’t automatically affect your published app.
Make changes and save them.
Use the Download config button to get the app_settings.zip archive from the add-on again.
Send the archive to us, so that we could apply these changes.
Important
Asking us to make changes to the app after we publish it falls under “tweaks on request”, and some plans have limitations on those tweaks.
The texts of your app are a part of Mobile Application add-on and can be edited in the admin panel of your store. Changing these texts works the same way as translating CS-Cart:
Go to Settings → Text & Languages → Edit texts.
Switch to the Mobile application translations tab in the sidebar on the right.
Change the texts. Once you’ve saved your changes, your translations will appear in the store automatically.
Important
Asking us to make changes to the app after we publish it falls under “tweaks on request”, and some plans have limitations on those tweaks.
As we mentioned above, you can create a block with banners on the home page of MobileAppLayout. On your website you could specify a SEO URL like https://example.com/category/product
to have your banner link to a product. However, a mobile app doesn’t use URLs to refer to its objects. That’s why we have a special format for banner links:
For example, to set a link to a product #248, enter the following into the URL field of you banner:
index.php?dispatch=products.view&product_id=248
Hint
This link format also works for banners in your main store and isn’t affected by URL changes (such as changing the domain name, moving the store to another folder, or changing SEO names of objects).
The titles of blocks on the home page may or may not appear. That depends on the wrapper that you select for blocks in the admin panel of your store.
Go to Website → Themes → Edit layouts and switch to MobileAppLayout. Select the Homepage tab and click the gear icon of any block to open the block’s settings. There you will be able to select a wrapper for the block:
Select --
if you want to hide the title of the block at the home page in your mobile app.
Select any other wrapper if you want to show the title.
Questions & Feedback
Have any questions that weren't answered here? Need help with solving a problem in your online store? Want to report a bug in our software? Find out how to contact us.