Images Are Not Uploaded or Imported from URL¶

This problem may occur if URL file-access is disabled in your server configuration. Here’s how you can check whether or not URL file-access is enabled:

1. Create a file called test.php with the following content:

   <?php
   error_reporting(-1); // report all the errors
   ini_set("display_errors", "on");
   $page_contents = file_get_contents("http://www.your_domain.com/your_cscart_directory/store_closed.html");
   echo '<pre>';
   echo htmlspecialchars($page_contents); // output the page source code instead of the page itself
   echo '</pre>';
   ?>
   

   Note

   Replace www.your_domain.com with the name of your domain, and your_cscart_directory with the name of the directory where CS-Cart is installed on your server.

   For example, if your store is available at www.example.com/store, replace your_cscart_directory with store. If your store is available directly at www.example.com, leave your_cscart_directory out of the code above and the link below.

2. Upload test.php to the root directory of your CS-Cart installation.

3. Try to open this file in a browser by entering the following URL: http://www.your_domain.com/your_cscart_directory/test.php.

   • If you see the content of store_closed.html, then URL file-access is enabled.

     If you still experience problems with importing images from URL, please contact our technical support via HelpDesk.

   • If you see an error, then URL file-access is disabled for your site.

     In this case the default PHP function file_get_contents does not work. Please contact your hosting administrator regarding this problem and ask them to enable this function on your account.