Vendor Statuses¶

Starting from the version 4.14.1, the administrator can allow and prevent vendor registration. When a customer applies for a vendor account, then they, as a newly-created vendor, gets one of the three statuses:

• New—vendor’s administrators can’t work in the administration panel of the store, vendor’s products don’t appear on the storefront.

  The New status is not displayed anywhere. If a marketplace administrator approves a vendor, the vendor gets the Active status. But if an administrator decides to disapprove a vendor, this vendor gets the Disabled status.

  Note

  The newly-created vendors will get the New status if the Review new vendors before granting access to the admin panel is checked in the Settings → General → Vendors section of the store.

• Active—vendor’s administrators can work in the administration panel of the store. The products of an active vendor appear on the storefront, unless they require prior approval.

  When the administrator creates a vendor, the status of that vendor is set to Active.

• Pending—vendor’s administrators can work in the administration panel of the store, but the vendor’s products don’t appear on the storefront.

  Note

  The newly-created vendors will get the Pending status if the Approval of newly-created vendors parameter in the settings of Vendor Data Premoderation add-on is enabled.

Vendors can have other statuses:

• Suspended—vendor and his products won’t appear on the storefront. In the admin panel, the vendor receives a warning that his account has been suspended.

  If you have the Vendor-to-Admin Payments add-on installed in your store, the Suspended status is automatically assigned to those vendors who are in debt to the marketplace. As soon as a debtor pays off his debt, his status is automatically changed to Active.

• Disabled—vendor’s products won’t appear on the storefront, and vendor’s administrators won’t be able to log in to the administration panel.