In the Administration panel, go to Add-ons → Manage add-ons and set up the Reward Points add-on.
Go to Customers → Customers.
Select a customer and click on his/her name to open the customer editing page.
Click the gear button in the upper right part of the page and choose View user points.
A new page will open. Click the + button there to add or subtract points.
A pop-up window will open. Select Add as the Action and enter the number of reward points you want to add into the Value input field.
If necessary, provide the reason for giving reward points in the Reason input field.
Tick the Notify customer checkbox if you want to inform the customer about the changes.
Click the Change button.
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