How To: Manage Gift Certificate Statuses¶

The Gift Certificate Statuses Page¶

Every gift certificate has a status assigned to it. To see the list of available statuses, go to Administration → Gift certificate statuses.

Here’s what you can do on the list of the gift certificate statuses:

• Create a new status by clicking the + button.
• Edit an existing status by clicking its name.
• Drag & drop the statuses to sort them.

By default, there are four possible gift certificate statuses:

• Active—the certificate can be applied.
• Disabled—the certificate has been disabled by the store administrator.
• Pending—the certificate was created, but hasn’t been activated yet.
• Used—the gift certificate has been used, and all the money assigned to that certificate has been spent.

Add Gift Certificate Statuses¶

To add a custom gift certificate status:

1. Click the + button and choose Add status from the drop-down menu. This will open a pop-up window with a form for the new status details.

   

2. Fill out the form. Fields marked with * are mandatory.

   • Name*—the name of the status.
   • E-mail subject—the subject of an email message that is sent to customers automatically when the gift certificate status changes to this status.
   • E-mail header—the header of an email message that is sent to customers automatically when the gift certificate status changes to this status.
   • Notify customer—if you tick this checkbox, the customer receives an automatic email notification when the gift certificate status changes to this status.

3. Click the Create button.